Privacy Policy

TUNT (Travel United) enterprise affiliates, divisions, contractors, and all data sources and suppliers, (collectively "TUNT ENTERPRISE","we", "us" or "our") operates the www.tuntapp.com website (hereinafter referred to as the "Service").

The page provides information about our guidelines concerning the gathering, utilization, and sharing of personal information when you engage with our service, along with the options available to you regarding this data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.tuntapp.com/terms-conditions

DEFINITIONS

Service

Service in the www.tuntapp.com website operated by TUNT (Travel United)

Personal Data

Personal data refers to information concerning a living person that can be used to determine their identity, either directly from that information or by combining it with other data we currently have or may acquire in the future. It is important that the personal data we hold is accurate and current to enable us to deliver the Services. As such, please keep us informed if your personal data or any other information changes in the course of your use of the Site. You guarantee and declare that you are the owner of the information you submit on the Site or share with us, or that you have the necessary rights to do so. You also guarantee and declare that it is exact, true and verified, and the use of the information is not contrary to this Policy or applicable laws and will not damage a third party’s reputation. You accept full and complete liability for any information that is contrary to this Policy or any applicable laws.

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

CATEGORIES OF DATA WE COLLECT

Personal Information

During your use of our Service, we may request specific personally identifiable details that can be used to get in touch with you or identify you ("Personal Information"). Such personally identifiable information encompasses, but is not confined to:

  • Email address
  • First and last name
  • Phone number
  • Address
  • State, Province
  • ZIP/Postal code, City

Cookies and Usage Data

We may employ your Personal Information to get in touch with you through newsletters, marketing materials, and other content that might be of interest to you. You have the option to opt out of receiving any or all of these communications from us by adhering to the unsubscribe link or instructions provided in our emails.

Usage Information

We also collect information about how the Service is accessed and used ("Usage Information"). This Usage Information may include details such as your computer's Internet Protocol (IP) address, browser type, browser version, the specific pages of our Service that you visit, the date and time of your visits, the duration of your stay on those pages, unique device identifiers, and other diagnostic data.

Location Information

If you grant us permission, we may use and store data related to your location ("Location Information"). This information enables us to offer specific features of our Service and to enhance and personalize your experience.

You have the ability to enable or disable location services whenever you use our Service through your device settings.

Tracking & Cookies Data

We utilize cookies and similar tracking technologies to monitor activity on our Service and to retain particular information.

Cookies consist of small amounts of data, possibly including an anonymous unique identifier. Websites send cookies to your browser, which then stores them on your device. Other tracking technologies, like beacons, tags, and scripts, are also utilized to gather and monitor information, as well as to enhance and analyze our Service.

You can configure your browser to reject all cookies or to notify you when a cookie is being sent. However, declining cookies may restrict your access to specific portions of our Service.

Examples of the cookies we employ include:

  • Session Cookies: Utilized to run our Service.
  • Preference Cookies: Used to remember your preferences and various settings.
  • Security Cookies: Employed for security purposes.

UTILIZATION OF DATE

TUNT (Travel United) employs the collected data for a range of purposes:

  • To offer and sustain our Service
  • To inform you about changes to our Service
  • To enable your participation in interactive features when you opt to use them
  • To provide customer support
  • To collect valuable information for analysis and service improvement
  • To monitor Service usage
  • To identify, prevent, and address technical problems
  • To provide news, special offers, and general information about goods, services, and events that are comparable to what you have already purchased or inquired about, unless you have chosen not to receive such information.

DATA RETENTION

TUNT (Travel United) will keep your Personal Data only for as long as it is necessary for the purposes outlined in this Privacy Policy. We will continue to use and store your Personal Data as required to meet our legal obligations, such as complying with applicable laws, resolving disputes, and enforcing our legal agreements and policies.

Furthermore, TUNT (Travel United) will also maintain Usage Data for internal analysis purposes. Typically, Usage Data is retained for a shorter duration unless it is utilized to enhance security, improve our Service's functionality, or if there is a legal requirement to retain this data for extended periods.

DISCLOSURE OF DATA

Information Sharing with Law Enforcement In certain situations, TUNT (Travel United) may need to reveal your Personal Data as mandated by law or in response to legitimate requests from public authorities, such as a court or government agency.

Meeting Legal Obligations

TUNT (Travel United) may share your Personal Data based on a sincere belief that such actions are essential for the following purposes:

  • Complying with legal responsibilities.
  • Safeguarding and advocating for TUNT (Travel United) rights and assets.
  • Preventing or investigating potential misconduct related to our services.
  • Ensuring the personal safety of Service users or the general public.
  • Protecting against potential legal liabilities.

TRANSFER OF DATA

TUNT (Travel United) is committed to taking all reasonable measures to guarantee the secure and compliant handling of your data in alignment with this Privacy Policy. Your Personal Data will not be transferred to any organization or country unless stringent controls, including data security and protection of personal information, are in place.

DATA SECURITY AND RIGHTS

We place a high value on safeguarding your data, yet it's essential to keep in mind that no internet transmission or electronic storage method is entirely infallible. Although we make every effort to employ widely accepted methods for securing your personal information, we cannot ensure its complete and absolute security. We do not support Do Not Track. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. If you want to know what Personal Data, we have on record for you and wish to have it removed from our systems, please get in touch with us. Under certain circumstances, you have the following data protection rights:

  • The right to access, modify, or delete your information in our possession. Whenever possible, you can directly access, update, or request the deletion of your Personal Data within your account settings. If you're unable to do this on your own, please contact us, and we'll assist you.
  • The right to correction. You can request corrections to your information if it is inaccurate or incomplete.
  • The right to object. You can object to how we process your Personal Data.
  • The right to restriction. You can ask us to limit the processing of your personal information.
  • The right to data portability. You have the right to receive a copy of the information we hold about you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. If we relied on your consent to process your personal information, you have the right to withdraw it at any time.

Please be aware that we may request identity verification before responding to such requests. The Policy and our treatment of your personal data complies with the Data Protection Act of Kenya 2019 (as otherwise amended or varied from time to time).

SERVICE PROVIDERS

We may enlist the assistance of third-party companies and individuals ("Service Providers") to facilitate our Service, handle the Service on our behalf, provide TUNT (Travel United) related services, or aid in the analysis of how our Service is utilized.

These external parties are granted access to your Personal Data solely for the purpose of carrying out these specific tasks on our behalf and are bound by an obligation not to disclose or utilize it for any other intent. Regarding analytics, we might employ third-party Service Providers to monitor and assess the usage of our Service. Google Analytics, a web analytics service provided by Google, is one such example. It tracks and provides reports on website traffic, with Google utilizing the gathered data to observe and oversee our Service's usage. This data may also be shared with other Google services. Google might employ the collected information to tailor and personalize advertisements within its own advertising network. If you wish to opt out of making your activity on the Service accessible to Google Analytics, you can do so by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visit activity with Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

CHILDREN'S PRIVACY

Our service is not intended for individuals under the age of 18, referred to as "Children." We do not intentionally gather personally identifiable information from individuals under 18 years old. If you are a parent or guardian and you discover that your child has shared personal information with us, please get in touch. If we become aware that we have unintentionally collected personal data from minors without confirming parental consent, we will take measures to delete that data from our servers.

CHANGES TO THIS PRIVACY POLICY

We routinely assess and modify this Policy to ensure it aligns with our evolving practices, as well as to comply with operational, legal, or regulatory requirements, and for various other reasons. Any modifications to this Policy will be posted on the website, and this posting will be considered an adequate means of communication to you. If you are a registered user, we may, at our discretion, choose to inform you of any changes via a notification on your account.

LINKS TO OTHER SITES

Our Service may include hyperlinks to external websites that are not under our management. Clicking on a link to a third-party website will redirect you to that particular website. We strongly recommend that you carefully examine the Privacy Policy of any website you visit. Please be aware that we lack authority over, and bear no responsibility for, the content, privacy policies, or operational procedures of any third-party websites or services